At Loveoutlet we value your privacy and ensure your shopping experience is 100% discreet every step of the way. All orders are shipped in plain brown boxed packaging with no visual material or information visible* whatsoever.

In addition, when you shop on our website, your credit card and bank statements will show a transaction with the reference: SP*LOUTLETUK. 

If you would prefer not to have your parcel delivered at your home address, you may be able to request for a collection at your local Post Office (for orders placed with Royal Mail) or a local pick up shop (for orders placed with DPD), you can do this directly on the courier’s website after dispatch using the tracking number provided in your dispatch confirmation email. Please note this service is not available in all areas, we recommend that you check in advance if there are any collection points available in your area.

If you have any questions on privacy, please feel free to get in touch at hello@loveoutlet.co.uk

* International shipping: please note due to customs declaration requirements, orders shipped internationally may contain a label listing the product(s) name(s) and monetary import value.